Baje Casino FAQ

No, each person at Baje Casino may only register one account. Any attempt to create multiple accounts using the same mobile number, email, or device will be automatically detected and those accounts may be closed. Play fair and enjoy all the benefits through a single account.

On the Login Page Click the "Forgot Password?" link. An OTP or reset link will be sent to your registered mobile number or email. Use it to set a new password and log back in. The whole process typically takes under 5 minutes.

You can start playing most games without verification. However, account verification may be required for large withdrawals or certain promotions. The process is simple — just upload a photo of your national ID or passport.

Yes, if you'd like to close your account, please contact our 24/7 support team. They will process your request. Before closing, make sure your balance is zero or has been withdrawn.

The minimum withdrawal at Baje Casino is generally BDT 300. This limit may vary depending on the payment method. Make sure your account has a sufficient verified balance before requesting a withdrawal.

If your withdrawal request has been pending for more than 1 hour, please contact our live chat support. Share your transaction ID and the time of the request for a faster resolution. Pending status usually means a document verification is still outstanding.

Withdrawing bonus winnings typically requires meeting a wagering requirement. For example, if a bonus has a 20x wager and you receive BDT 100, you must place BDT 2,000 in bets before withdrawing your winnings. Terms vary by bonus.

In fish games, you hunt for fish in a virtual ocean. Different fish carry different values — bigger fish earn more points. Upgrade your gun's power to take down the bigger catches. On the Fish Games Page View the full guide.

If you get disconnected, the system automatically saves the outcome of any round in progress. Once you reconnect, you can pick up right where you left off. For live games, the result at the end of a round is final.

To play bingo at Baje Casino, purchase a card and join a game. Mark off numbers on your card as they are drawn. Complete the required pattern (a line or full house) to win. On the Bingo Page Find out more.

To install the APK on Android, first go to Settings → Security → Unknown Sources and enable it. Then tap the downloaded APK file and select Install. If you run into issues, uninstall the old version and install the new one.

Yes, the same account and password work on both the app and the website. Your balance, bonuses, and game history stay synced across all devices, so you can play seamlessly from anywhere.